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People & Organisation consulting

Good companies do not manage people by accident.

We help growing companies build better ways to manage people. Performance, culture, careers and leadership — designed on purpose, and implemented until they work.

Who we work with

The company grew faster than the way it is managed

It is almost always the same story. The company went from forty to two hundred people in a few years. What worked when everyone knew each other stopped working, and nobody had time to replace it.

  • Every manager manages their own way, and what it is like to work here depends on who you report to.
  • Nobody can quite explain what exceeding expectations means.
  • Promotions and raises are decided case by case.
  • The culture you had at fifty people is diluting.
  • And decisions keep reaching the CEO that should never have climbed that high.

None of this is an HR problem. These are management problems that happen to involve people.

Why us

We think like operators, not consultants

Most People problems are also operating problems. What a manager is expected to do, how a decision gets made, what a promotion requires — these sit between how the company is run and how its people are managed.

We work on both sides, and we build the systems until they are running: managers trained, documents approved, and someone inside the company owning them.

We are deliberately small, and senior because of the experience we bring. The people you meet in the first conversation are the people who do the work. There is no team of analysts behind the proposal.

Who we are

Built by people who have been on the inside

Francisco spent his career inside growing companies, not advising them from outside. He was the first employee at Onport and left as COO, after the company grew from around €100k to €2.5M in annual revenue and was acquired by Farfetch. At Rovo and Assembly, as SVP of Revenue & Operations, he led more than forty people across functions and built the commercial structure from scratch.

Ana works on the People side of the same problem: the processes, the evaluations, the implementation — the part of the system that decides whether it gets used or abandoned.

One of us built growing organisations from the inside. The other makes People systems actually work. That combination is the work.

What we think

Your values are not your culture.

A review process nobody trusts is worse than no process.

Managers do not need more training. They need a system.

People Diagnostic

Not sure where to start?

In a few weeks we assess how the company manages people today, identify the biggest problems and risks, and recommend what to do over the next six to twelve months — in what order, and why.

We talk to the leadership team and a cross-section of managers, review what already exists, and hand back a reading the leadership team can agree on. Most of our projects start here, and the diagnostic stands on its own: you leave with an agreed plan for the year ahead.

How we work

Scope and price fixed before we start

We do not sell consulting days. Every proposal states what we will solve, what you will receive, in which phases, what we need from you, how long it takes, what it costs and what is excluded.

  • Approved final documents
  • Operational templates
  • A method for using them
  • Internal communication, ready to send
  • Manager training where the project needs it
  • A defined period of implementation support

Insights

Written for people building companies

Practical writing on performance, careers, leadership and growth.

Read insights
Performance4 min read

How to Build Salary Bands for the First Time

The hard part is not drawing the ranges. It is placing the people you already have, and deciding what you will do about the ones who fall outside.

Ana Reis

Let us talk about the actual problem

Thirty minutes on what is happening in your company. You leave with our read on the problem and a clear view of what we would do about it.